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The one thing you should never say when you apologize

The one thing you should never say when you apologize

By John Mercure. CREATED Jul 16, 2014

It happens to all of us.  We argue with the ones we love.  It just happens.

Then we all apologize.  Well, most of us apologize.  Like me, I'm sure you know people that don't apologize.  Or maybe you know people who are just really crappy at apologizing.

Elizabeth Bernstein at the Wall Street Journal has some help for those people who aren't good apologizers. Plus she knows the one word you should never say when apologizing.  It's in her Bonds column.

Elizabeth joined us on Wisconsin's Afternoon News.

John Mercure

John Mercure

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Emmy-winning journalist, John Mercure brings more than 20 years of reporting and anchoring experience to his position at NEWSRADIO 620 WTMJ.