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Shorewood woman gets refund from home improvement group

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Photo: Video by tmj4.com

Shorewood woman gets refund from home improvement group

By Todd Hicks. CREATED Mar 11, 2014 - UPDATED: Mar 11, 2014

SHOREWOOD - A cleaning company is changing their tune after sticking a Northshore couple with a big bill.

Home Service Guys has refunded Nick Hardrath and his fiancee Heidi more than $1000 after TODAY'S TMJ4 got involved.
 
It all started after the Shorewood man bought a Groupon for air duct cleaning. When the vendor out of Indiana showed up they said it would cost $105 more to finish the job.
 
When the credit card bill came it was for $1050 instead of $105.
 
"It was almost two months of going back and forth,then within a week of the story coming out everyone was willing to work with us." Said Hardrath.
 
Groupon also refunded what the couple paid for the voucher and even game them a $50 credit. Nick tells TODAY'S TMJ4 he'll do his research before he clicks buy next time.
Todd Hicks

Todd Hicks

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Todd Hicks joined TODAY'S TMJ4 after working at WGBA in Green Bay, where he was an anchor and reporter for the NBC affiliate.