Can you trust caller ID and the voice on the phone?
MILWAUKEE - Caller ID is supposed to tell you who is calling. But, can you really trust this technology? Maybe not.
Many of us use caller ID to screen our calls. But, unfortunately, you cannot always trust the number that is displayed nor the voice or message being relayed. In the past few years, scam artist have become very good at using technology to spoof the number that appears on caller ID. Scammers can use technology to program a number to display on caller ID that appears to be from a local police department, bank, or family member. They might also use technology to morph voices and background noise, making us believe that the caller is an official from a local police department or court, notifying us of the need to pay a fine or fee via an odd process.
Scam artists also use this technology to morph their voice to sound like a young family member in need of funds to be wired to help them with a desperate situation.
If you receive a call with an odd caller ID, suspicious message or request for help, use caution before releasing any personal information or parting with cash. Hang up and check things out with a reliable source such as a phone number listed in a local phone book, or by calling a family member. You might also want to let calls go to an answering machine or voice mail.
We all want to trust caller ID and the voice on the other end of the call. But play it safe and use a bit of skepticism before trusting what you see and hear.