Bus driver caught on camera insulting a passenger
Photo: Video by tmj4.com
WAUKESHA - A bus driver was caught on camera insulting a woman. It all stemmed from an argument over the air conditioning.
A Waukesha Metro Bus Driver told the woman just as she got off the bus, “You’re short, fat, and white. Don’t talk to me like that.”
The passenger simply asked the bus driver to turn down the air conditioning – twice. But the driver refused.
That’s not all. The video shows the argument continuing as the passenger gets off the bus.
Veolia Transportation sent out a letter that states, “Since this involves a personnel issue we must respect the driver’s right to privacy and cannot comment in detail regarding the action.” They oversee the bus drivers. We’re told the driver was disciplined, and reassigned to another route.
Jamar Cunning often takes the Metro Bus.
“I feel real bad for her. I believe it was rude,” sympathizes Cunning.
Other passengers have also had problems with getting drivers to lower the AC.
“I’ve told the bus drivers and apparently they don’t always listen,” says Lynnette Schallock. “They said if they turn it off, it’s got to stay off.”
Jamar Cunning told TMJ4 he’s ridden the Waukesha Metro Bus for three years. He’s not surprised by what happened.
“Sometimes it can get real rude and disrespectful depending on the mood,” notes Cunning.
Veolia Transportation says they’re offering drivers a refresher customer service training course starting September 3.