NASHVILLE, Tenn. (NEWSCHANNEL 5/AP) - Veterans Affairs facilities in Nashville, Memphis, Chattanooga and McMinnville have been flagged for further review following a nationwide audit of the agency's troubled appointment process.
The audit of 731 VA hospitals and large outpatient clinics around the country found that a 14-day goal for seeing first-time patients was unattainable given the growing demand among veterans for health care and poor planning. The VA has since abandoned that goal.
Tennessee facilities in Memphis, Johnson City and Nashville were unable to schedule appointments within 30 days for about 7,000 veterans, or 3 percent of the total.
This is all big news to people following this story across the country, but it's not anything new to the folks over at Operation Standdown, the group that helps vets get back on their feet.
Mary Ross, the Deputy Executive Director, said she has to wait almost a year get an optometry appointment, and other things like orthopedics were worse.
She said it's something no veteran should have to deal with, especially women.
“We do have an issue with wait times. And sometimes that gender specific care really does not need to wait,” she said.
Revelations of long wait times and falsified records forced the resignation of VA Secretary Eric Shinseki last month.
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