by Jason Lamb
NASHVILLE, Tenn. – Website problems have once again plagued the Affordable Care Act healthcare enrollment site, on the final day to enroll for coverage under the controversial program, causing delays for volunteers in Nashville.
The group "Get Covered Nashville" set up at the Nashville Public Library downtown Monday, but wait times were so long on the Healthcare.gov website, and on the phone, that health insurance navigators weren't able to complete the enrollment process for a lot of people.
The problems at the library occurred shortly after noon, according to Get Covered Nashville -- that's consistent with reports filed nationwide regarding the federal website.
If you still haven't signed up, you can leave your email on the website, and you'll be contacted when traffic on the website has decreased. You will be counted as getting in ahead of the deadline if you register your email address before 11 p.m. Monday.
While folks at the library were not all able to sign up, they were able to browse different healthcare plans while they now wait for the federal government to call or email them back.
"We're taking their names and putting them in line, and this qualifies them for a special enrollment period, and we or the federal government will get back in touch with them," said Madeline Garr, a volunteer with Get Covered Nashville.
The volunteer group is still planning on holding an additional sign up event Monday, at the Green Hills Branch library from 7 p.m. all the way up to the deadline at 11 p.m.