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Updated Address for Time Warner Refund Requests

Updated Address for Time Warner Refund Requests

By NBC26 Staff. CREATED Aug 8, 2013

Green Bay, Wis. -- Many NBC26 viewers have been asking about refunds from Time Warner Cable while NBC26 is not on their system.

Wisconsin law actually has a provision for this.

Wisconsin’s Video Programming Service Subscriber Rights law provides that when a subscriber notifies their cable company that they are experiencing a service interruption, the cable company must provide the subscriber with a credit to their account.

Here is a different address directly to Time Warner's Wisconsin Headquarters in Milwaukee:

Time Warner Cable
2323 North
Martin Luther King Jr. Drive
Milwaukee, WI
53212

Time Warner subscribers can use the notice we have posted here to request a credit for the lost service.

Click on the link below, fill out the form and mail it in.

Click here to download the letter for NBC26 and WACY-TV, My NEW32.