Scam Targets WPS Customers
CREATED Mar. 1, 2013
GREEN BAY, WI – Scammers posing as utility company employees have been contacting small businesses and residential energy customers of Wisconsin Public Service (WPS) claiming customers have unpaid bills.
The scammers then ask the customer to pay up. Customers were told their power would be disconnected immediately, but they were given an hour or two to make payment to avoid the disconnection.
Some customers were told to purchase prepaid debit cards and then call back to make payment.
Others were told to have cash ready for pickup.
WPS officials are reminding customers, this is not how business is done. Threats of immediate disconnection are a sign that customers might have been contacted by a scammer. To confirm suspicions, customers should follow these tips and report the behavior:
*Calmly write down any information the caller provides to you.
*Take note of the call date and time, caller ID, a description of the caller and any details revealed
to you by the caller.
*DO NOT provide any private information or banking information.
*Contact your utility company to verify this was a legitimate call. If not, call the police to report the scam.
Customers who may have been "scammed" in this fashion should contact the police.