Las Vegas, NV (KTNV) -- Action News is getting results for a Valley family concerned about the safety of their high school student.
The question: how far is too far when it comes to the bus stop?
Traffic. No sidewalks. A roughly one-mile hike. Those are just some of the factors Joyce Wong, 16, has to face in the walk to her bus stop near Blue Diamond Road and El Capitan Way.
"She's discouraged. She doesn't want to go to school," said sister Judy Wong. "We have to take her to school because she doesn't want to walk that distance."
Wong is concerned for her little sister's safety.
"The way for her to walk to the bus stop is very dangerous," said Judy. "She has to walk through traffic and desert, or Blue Diamond where the cars are going high speeds."
The family called the Clark County School District.
"They told me they weren't able to put a stop nearby because - they gave me many excuses," said Judy.
To avoid some of the traffic, Judy said the only other option is to walk another route through open lots.
"I don't want anyone to snatch her," said Judy.
Action News walked the route through the open lots using a smartphone app to track the distance. The total distance was a little more than one mile, similar if someone walked along Blue Diamond to El Capitan. The walk time was a little over 21 minutes.
Action News reached out to the Clark County School District. After our call, they sent out a transportation investigator who agreed some changes needed to be made. Spokeswoman Melinda Malone said the district will likely move the bus stop to a different location. The district said student safety is a top priority and that it takes these matters seriously.
The district has roughly 19,000 bus stops. Generally speaking, Malone said the district tries to pick bus stops in locations that benefit the most students while making the walking distance as short as possible. However, the school system also has to take into account safety factors, like the proximity to busy intersections.
Malone said the district is still working on possible changes to Joyce's stop; they'll likely have to reroute the bus and notify other students, which could take a few days.
In the meantime, the Wong family said they will continue to handle the transportation duties.