Las Vegas, NV (KTNV) -- More people are turning to Action News for answers on repairs to vandalized mailboxes around the Valley and some are tired of waiting.
The big question: What will it take to get the boxes fixed?
Action News first started looking into the problem last week after hearing from neighbors on Cactus Canyon Court, near Buffalo and Vegas drives. Many of the doors on the community mailbox were left open for nearly a month. Neighbors blamed vandals.
"It's hard to go to the post office," said Tony Ganzon, who became frustrated and emailed Action News.
We called the Postal Service, who promised to fix the box within a few days. By the next day, a new box was installed and by Monday neighbors were receiving their mail again.
"Channel 13 helped us fix the mailbox right away," Ganzon said. "It's great."
Turns out, that isn't the only street in need of a new box. After Friday's story, other communities emailed Action News with the same problem.
"This is the first time it's happened. I'm disappointed," said Kate Blanchard.
Blanchard's mailbox near West Sahara Avenue and Hualapai Way is also damaged; the doors are left open. She said it happened before Christmas, around the same time the other box was targeted. And Blanchard said she never got some mail from a family member.
"I was shocked and disappointed and mad that hadn't picked up my mail the previous day," Blanchard said.
Blanchard said people in her neighborhood are tired of driving to the post office to get their letters.
"The people are friendly but it takes a long time for them to find the mail," Blanchard said.
The agency does not have a total on the number of vandalized mailboxes in the Valley that need repairs or replacement, Postal Service spokesman David Rupert said.
Depending on the damage, repairs can take between two and three weeks, Rupert said. Sometimes, parts have be to ordered. The Postal Service said its repair crews are trying to get the fixes done faster and put a priority on boxes that are completely out of service because of vandals.
"I've lived here a long time and always thought it was fairly safe and secure," Blanchard said.
The timing of the damage may have also left neighbors waiting; the holidays are among the busiest delivery times for the post office.
Rupert said Blanchard's box is set to be fixed by Saturday but Blanchard said crews showed up several hours after she spoke with Action News to begin work on the box.