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Local woman offers warning after getting collection call

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Photo: Video by ktnv.com

Local woman offers warning after getting collection call

By Daniel Gutierrez. CREATED Aug 1, 2014

Las Vegas, NV (KTNV) -- Imagine your phone rings and it's a collection agency claiming you owe them some money. It happened to one valley woman who said she knew something didn't seem right. She's now warning others who might get a similar call.

"They were calling like maybe once in the morning. Once in the afternoon," said Deborah Trujillo.

It was a couple weeks ago when Deborah said she started getting unknown calls from a New York city phone number. But she wasn't willing to answer, since she didn't recognize the number. One day last week, they finally left a message.

"They said call, please call or have your attorney call us back as soon as possible. This is regarding action against you and your social security number," said Deborah.

She said the mysterious caller asked for her by first and last name. So she decided to Google the phone number.

"I was a little bit concerned," said Deborah.

What she found was a long list of complaints from others getting harassing calls from the exact same number. Many claiming it was a scam, and the caller was trying to collect a small fee. Wanting to learn more, Deborah decided to call the number.

"He said there's three allegations against you. One's for an unpaid debt. And I says well I don't believe you. I pay my debts on time," said Deborah.

She asked for more information about the debt owed. But she said he couldn't provide any details, so that's when she hung up the phone.

"Three hours later somebody else called back with a badge number and saying please call back as soon as possible. I didn't return the call," said Deborah.

She said she doesn't have any outstanding debt, and hopes any other potential victim files a complaint just like she did.

"Keep track of when they call you. Keep track of the time. And report it to the FTC," said Deborah.

Remember, a collection agency must provide a written notice of any debt. And legally they must give you at least 30 days to respond. In Deborah's case, she never got anything in writing. And like Deborah, don't be afraid to dispute a claim and ask for more proof. 

If you think you've been mistreated by an abusive debt collector, file a complaint with the Federal Trade Commission.