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Bank rankings

Bank rankings

By Daniel Gutierrez. CREATED Dec 12, 2012

Bank of America is the least popular bank in the country. That's according to a report by the American Customer Satisfaction Index.

It found customer satisfaction with banks rose 2.7 percent this year, almost entirely because of satisfaction with small community banks.

The report says small banks continue to outscore large banks. JP Morgan Chase has the highest score among big banks. But the report found a decline in customer satisfaction among other big companies like BofA and Wells Fargo.