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Victims satisfied after door-to-door vacuum salesman pleads guilty

Victims satisfied after door-to-door vacuum salesman pleads guilty

By Daniel Gutierrez. CREATED Aug 7, 2012

Las Vegas, NV (KTNV) -- A door-to-door salesman who was the focus of several Contact 13 reports is now set to pay back his victims.

"The system works and I thank Action 13 for helping us," says Ken Norton.

He and his wife Sandra still don't have a new Kirby vacuum but they're happy to learn the man who ran off with their money has agreed to a plea deal.

Vacuum cleaner salesman Gary Harvey has pled guilty to one count of obtaining money under false pretenses from a person over the age of 60.

"I feel almost vindicated. Everything is working to our benefit since we got screwed over," says Sandra.

Ken and Sandra are just one of 19 cases investigated by the Nevada Attorney General's Office. The AG says Harvey admitted to fraudulently obtaining money while posing as a licensed distributor of Kirby vacuums under the business name HARVCO. He preyed on senior citizen communities in Las Vegas.

Contact 13 first told you about Harvey back in March. We received several complaints from unsatisfied customers like Ken and Sandra, who said they bought new vacuums that were never delivered. Harvey knocked on their door last November.

"He promised us all kinds of things like lifetime bags. He'd even come in once a year in December and vacuum and shampoo our rugs," says Sandra.

It was a deal the couple says they couldn't refuse.

"Started around $2400 and finally dropped it to $972," says Sandra. "He was so smooth," says Ken.

In the end, they were only left with a 10-year-old demo and the new vacuum was never delivered. But back in April, the AG's office caught up with Harvey and he was arrested. Now Harvey has agreed to pay more than $15,000 in restitution. He'll be sentenced in December and could spend up to 6 years in prison and pay more fines.

"I'm happy. I'm happy if we didn't get any money back. As long as he's doing something to serve his time," says Ken.

So here's the Contact 13 bottom line: remember all door-to-door salesmen are required to have a Clark County Solicitor's License. Don't feel pressured to make an immediate decision. Do some research before making a purchase. And always get a receipt.

If you believe you've been a victim of any door-to-door salesman, make sure to file a complaint. Contact the Nevada Attorney General’s Bureau of Consumer Protection Hotline at 702-486-3132 and press “6” for instructions on how to file a complaint.