Statement from Caesars Entertainment regarding Rio incident
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(KTNV) -- Statement from Caesars Entertainment regarding incident at Rio:
Over the Thanksgiving holiday weekend, approximately 100 Rio All-Suite Hotel & Casino guests associated with a youth-football competition became ill with symptoms similar to those caused by the stomach flu. From the beginning, the Rio’s focus was on the welfare of our guests and employees and on supporting the Southern Nevada Health District’s efforts to contain the illness and keep the community safe. The Rio worked closely with the SNHD to help afflicted guests get medical treatment, determine the cause of the illness and prevent its spread.
After learning some of the group’s participants were becoming ill, the Rio provided guests free shuttle service to medical facilities and care packages including juices and healthy snacks to help affected guests recover quickly. The Rio also immediately enlisted several department to support the health district’s efforts to find the source of the illness. SNHD inspected all Rio food outlets and it is our belief it determined none of those outlets was the cause. However, guests associated with the football competition said some parents had brought sick children with them for the weekend and that may have been the source of the illnesses. The SNHD has collected appropriate samples to determine the exact cause.
Although there have been no reports of similar illnesses at other Caesars Entertainment properties in Las Vegas, we have taken several steps to assist guests and employees and have voluntarily implemented strict norovirus prevention protocols at all of our properties here. We urge guests and employees to take extra precautions to prevent further occurrences of the illness. Further information about norovirus is available from the Southern Nevada Health District at 702.759.1389 or www.SNHD.info.