3 Investigates: Homeowners Beware of Out of State Roofers

Meghan Matthews

3 Investigates: Homeowners Beware of Out of State Roofers

CREATED Jun. 5, 2013
Omaha, NE - "Just drive past all the local hotels and motels, they're everywhere. Roofers to adjusters."
 
They blew into Omaha in April after a destructive hail storm. Out of State storm repair firms have taken over parts of the city. 
 
Canvassing neighborhoods, they're looking for a piece of business.
 
"Our experience tells us that a year from now when we get spring rains, there's gonna be problems."
 
There were 70 to 80,000 roofs in the metro needed work after the storm that shattered windows and sky lights and destroyed rooftops. The out of towners are offering homeowners special repair services.
 
"These are companies that, this is what they do professionally. They follow the weather and when hail hits a metro area like we had in April they immediately move into the area and set up temporary operations to begin doing hail repair work", says President of the Better Business Bureau Jim Hegarty.
 
The out of state businesses move fast, they even change names and leave homeowners high and dry.
 
"It is challenging for the BBB to keep our finger on the pulse of this particular industry, they are very good at what they do", adds Hegarty.
 
Brandon Rhymer knows what kind of scams are out there. He works for APEX Exterior, a nationwide roofing company that just opened up shop in Omaha.
 
His advice, don't make a quick decision.
 
"I recommend a homeowner to do their research. Get on the BBB make sure they have their license, insurance, workman comp. Make sure they're legit", says Rhymer.
 
The Better Business Bureau gets dozens of calls every day, asking questions about the out of towners.

It expects complaints to roll in about a year from now.
 
"When the spring rains come, if you start to leak it's not very likely that that contractor is gonna be anywhere where you'll be able to find them."

 

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