When a family got stuck in an elevator in Reading, Mass., last week, a four-year-old girl inside began to panic. Two firefighters, both parents themselves, knew just what to do. They began singing “Let It Go” from Disney’s “Frozen,” and managed to calm the child down enough to talk her through the escape.
The child, Kaelyn Kerr, was stuck inside the elevator with her mom and infant brother for about 30 minutes. “They were on their way to get Kaelyn a haircut at a salon inside 580 Main St. when the door to the elevator she was in with her family jammed,” according to Fox Boston
Firefighters were called to the scene to free them, but discovered “the elevator was more like a chairlift in a 4x4 space with an open top. The only way out for the Kerrs was up a ladder and over the wall,” Fox Boston reports.
"When they put the ladder down, that's when she kind of started freaking out a little bit," mom Kristin Kerr told the station.
“That's what prompted the firefighters to get creative,” Fox reports. “Firefighter John Keough started talking to Kaelyn to try and calm her and learned she's a fan of the Disney movie ‘Frozen.’ His partner, Firefighter Scott Myette, then pulled out his iPhone and began playing the theme song to the movie. Before long, both men were singing along, easing the fear of the little girl.
"It worked," Keough told Fox. "We got her to a point where she was comfortable with us and up the ladder we went, right up and over, no problem."