CREATED Jul. 8, 2013
CATHEDRAL CITY - Some consignors are demanding for their money back, claiming they weren't paid when their items were sold at Touch of Class consignment store in Cathedral City. The store is closed now, and the owner, Bill Johnson, is not easily reachable. He did respond to emails from KMIR 6 News and insisted the closure is only temporary.
"I bought two recliners here to be sold, and he sold them for me, and he's refusing to pay me my money," said Jackie Bennett, a resident from Skyline.
Bennett is frustrated with Johnson saying he owes her $342 since March. The store's contract states that a consignor gets paid after the end of the 60-day contract if their items sell, but Bennett is entering her fifth month, and she still hasn't received any check.
"I'm frustrated that someone is able to get by operating a business like that and that someone can't step in," expressed Bennett.
A representative told her she would be paid when the accountant got in to cut the check, but that never happened. She has since tried calling the store, but the number is disconnected.
Another consignor, Bill Arata, is also dissatisfied with his business with the shop. His items have been in the store for over 60 days, but were only shown for 30 days before the store unexpectedly closed. He wants to know what will happen to his furniture.
"I understand I wanted to sell it and get some cash, but if they're not going to be reopening, then I just want my things back," said Arata.
Johnson replied to one of our emails and stated that he is not "aware of a customer requesting a refund" and that the store will reopen sometime, but he did not say when. He also said consignors should contact him at email@example.com to arrange to pick up their furniture.