No Mail Deliveries
Photo: Video by kmir6.com
CREATED May. 15, 2013
LA QUINTA - A group of La Quinta residents are furious the post office has stopped delivering their mail. Their community mailbox was destroyed, and it hasn't been replaced. Now, they have to drive to the post office to get their mail. They're tired of that and want to know who's responsible for fixing that mailbox.
"We've contacted the post office, we've talked to neighbors, we've done everything, still no mailbox," says Michelle Wininger who lives on Villeta Drive where the community mailbox was vandalized.
Since December 2012, Wininger and seven neighbors have been driving to the post office several times a day, every week to get their mail.
"It's just a hassle because I'm not always going to be home in time to go to the post office, so sometimes I don't get my mail for a few days," says Miranda Hane, Wininger's next-door neighbor.
Postmaster of La Quinta, Ray Rodriguez, says the United States Postal Service is not responsible for repairing community mailboxes.
"It is the responsibility of the customers who live in the area to replace the mailbox," says Rodriguez.
Under the Postal Operations Manual (Section 632.12), it states that the postal service may "elect, under certain conditions, to purchase, install, and maintain curb-mounted mail receptacles or cluster box units." Even so, Rodriguez says his department is doing all it can to help the residents. The USPS in La Quinta replaced several other mailboxes on Villeta Drive that were vandalized, according to Rodriguez.
"We try to repair these if we can, however, my understanding with this box, it was beyond repair," says Rodriguez.
According to some of the neighbors, the USPS in La Quinta told them to buy their own mailbox, and they don't think it's fair.
"They just said collect a fund," shares Wininger, "They didn't even send out a letter. They didn't put anything in writing."
Before the residents take this approach, the postmaster says he will try to find a solution in 30 days. An alternative, he says, could be to get a stand or some kind of piece to put the mailbox together. If he can't find a solution, then the residents will have to come up with their own community mailbox themselves, he says.