Loading...

Home Depot looking into possible data breach

Home Depot looking into possible data breach

By Marjorie Sturgeon. CREATED Sep 3, 2014

Home Depot says it is looking into the possibility of a major credit card data breach.

The home improvement retailer posted a notice for customers Wednesday morning, telling them it's working with banks and law enforcement to investigate a possible breach.

Home Depot says they will notify customers immediately if there was a breach.

Below is the full message posted on the store’s website:

Message to our customers about news reports of a possible payment data breach.​

We’re looking into some unusual activity that might indicate a possible payment data breach and we’re working with our banking partners and law enforcement to investigate. We know that this news may be concerning and we apologize for the worry this can create. If we confirm a breach has occurred, we will make sure our customers are notified immediately. For now, you should know the following:

First, you will not be responsible for any possible fraudulent charges. The financial institution that issued your card or Home Depot are responsible for those charges should we confirm a breach.

Make sure you are closely monitoring your accounts and reach out to your card issuer should you notice any unusual activity.

If we confirm a breach, we will offer free identity protection services, including credit monitoring, to any potentially impacted customers.

We’re working hard to get you the information you need as quickly as possible and will continue to provide updates as we learn more.

If you have any questions, please call Home Depot Customer Care at 1-800-HOMEDEPOT (1-800-466-3337).