Movers could be "moving" right into a scammer's trap
Photo: Video by IdahoOnYourSide.com
Considering a move? if a job is taking you across town or out of state, Better Business Bureau says to move carefully. Dale Dixon shared the following:
May is National Moving Month, which kicks off the busiest time of year for Americans
changing residencies. It also means unlicensed movers and dishonest scammers are waiting
to take advantage of unwary people. Better Business Bureau is again joining with the
American Moving & Storage Association (AMSA) to provide important tips on how to avoid
In 2012, BBB received more than 1.4 million moving-related inquiries and more than 9,300
complaints against movers. Complaints included damaged or missing items, big price
increases over originally-quoted estimates, late deliveries, and goods being “held hostage”
for additional (disputed) payment.
Below are tips to keep you and your family from moving into a trap.
Research the company thoroughly. While state regulations vary, all interstate movers
must, at minimum, be licensed by the Federal Motor Carrier Safety Administration. FMCSA
assigns a unique motor carrier number that can be verified at protectyourmove.gov.
Get at least three written in-home estimates. Not all price quotes online or over
the phone are legitimate, and crooks are not likely to send an estimator to your home in
advance. Also, remember that the lowest estimate can sometimes be an unrealistic, low-ball
offer, which may cost you more in the end.
Know your rights. Research your rights with either the FMCSA for interstate moves, or with the appropriate state agency for moves just within that state. Interstate movers must give you two booklets detailing your rights. Also, enlist the help of BBB or local law enforcement if the company threatens to hold your belongings hostage.
You can find more information from the BBB.