Intermountain Gas works to restore service in Wood River Valley
The efforts to restore Intermountain Gas service are underway in the Wood River Valley - but only in areas where evacuation orders have been lifted.
The Evacuation Order has currently been lifted from Treasure Lane north including Zinc Spur Subdivision. Intermountain crews will perform relights until 10:00 PM. Those remaining will be scheduled for the next day.
Intermountain personnel will canvass door-to-door to each customer premise, request entry to the residence or building, unlock and open the meter valve, and then relight and test each gas appliance at that customer’s premise.
Crews will inspect and repair any of the gas system damaged by fire.
All gas customer meter valves at every customer premise in a shutdown area will be closed and locked by Intermountain personnel.
The gas mains and other equipment will then be purged, re-pressured, and tested for any leaks or other issues. Only upon satisfactory and safe completion of the re-pressuring of the gas mains, can the relight process begin.
If crews cannot gain entry into the premise for the relight process, that customer’s meter valve will remain locked until entry can be made.
Intermountain crews will leave door-hangers with all pertinent information on any premise they can’t gain entry to for relight. The IGC Customer Service phone number is 1-800-548-3679.
If returning customers find a door hanger left by Intermountain personnel, and the Intermountain personnel are still working the neighborhood, residents can alert the crews to come to their home for relighting.
For absentee gas customers, entry to the premises may be attempted through property managers.
When residents are allowed to safely return to their neighborhood only upon the lifting of the evacuation order will Intermountain will begin the relight process.
Residents are advised to follow all evacuation orders issued by the Blaine County Sheriff’s department and other State and Federal officials.