CREATED Dec. 24, 2013
TUCSON (KGUN9-TV) - Tucson's streets are plagued with potholes and as a 9 on Your Side viewer learned, they can cause some serious damage.
Denise Mogge finds the roads especially rough around where she lives in midtown.
"It is constantly a battle to try to maneuver around them," Mogge told 9 On Your Side.
While turning left from Cambpell onto Glenn, she wasn't able to avoid a deep crack in the road.
"It flattened my tire and then it also bent the wheel enough that I had to not only replace both the front tires, but all four wheels," Mogge said.
Those repairs cost her more than 700 dollars. Mogge filed a complaint with the city.
"When they consulted their records, no one prior to me had complained there was a pothole there," she said. "So therefore they are not liable for any damages for something they didn't know about."
A month after the pothole tore up Mogge's tire, it was still there.
"I'm curious about what they consider a reasonable amount of time," she said.
"You call on a Monday I want to have it done by a Thursday," City of Tucson Transportation Director Daryl Cole told 9 on Your Side.
8 crews are focused on fixing potholes, Cole said, but the city relies on its citizens for repairs to get done.
"The key to any service is for us to have notice and get the best location possible, address or northwest corner of this," Cole said.
After 9 on Your Side met with the transportation director, crews made it out to the midtown intersection.
So next time Mogge drives through, she will notice the pothole is no longer there.
If you come across a pothole in Tucson, the streets and traffic maintenance number to call is (520) 791-3154 or you can email TDOTSR@tucsonaz.gov.