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Customers choose layaway option this holiday season

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Photo: Video by fox4now.com

Customers choose layaway option this holiday season

By Julie Salomone. CREATED Nov 7, 2012 - UPDATED: Nov 7, 2012

FORT MYERS, Fla.- With the holidays right around the corner, stores are now offering customers a chance to put electronics, toys and other big items on layaway. Some stores are changing the rules by cutting fees and allowing you to put more items on layaway.   

David Holland, the store manager at Toys "R" Us in Fort Myers, says customers have asked about layaway options as early as September. He says it's a choice more people are making this holiday season.

"Alot of people liked the idea of not having to worry about hiding this gift under the bed and surly some economic factors which allows you to spread out the payment over time," said Holland.

Some retailers have slashed fees. For example, Toys "R" Us has eliminated any service fees and customers are asked to put a down payment of 20%. 

 

"Really people put just about anything on layaway. If it's in the store, it can be put on layaway, very limited exclusions." 
 
Other stores like Walmart also offer customers the option. Its list of eligible categories now include things like small home appliances and exercise equipment. So what are the questions you should be asking before placing an item on hold? 
 
The Better Business Bureau or BBB suggest the following: 
1. Find out how long the item can be kept on layaway.
2. Where will the item be stored?
3. What is the company's refund policy? 
4. What if you've already bought the item, but find a lower price afterwards?
 
Customers using layaway at Toys "R" Us must pay off and pick up their items by Dec. 16th.
Find more information on layaway options with the link attached.