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Woman overpays red light ticket, can't get refund

Woman overpays red light ticket, can't get refund

By Colleen Hogan. CREATED May 4, 2012

CHARLOTTE CO., Fla. - A Charlotte County woman says she accidentally overpaid a red-light camera ticket but she hasn't been able to get her refund.

 
She's coming to Four In Your Corner's Colleen Hogan for some help getting her money back.
 
Brenda Belstra is sick of playing phone tag.
 
"I've never had her ever answer the phone," Belstra said, of the woman she's been trying to get in contact with.
 
For eight months, the Charlotte County woman has been trying to get a refund on a red light ticket she accidentally over payed. She's due more than $100 but can't seem to collect. She can't even get anyone on the phone.
 
"Who is gonna take responsibility for what is happening?" She said.
 
Her daughter actually got the ticket, running a red light in Brenda's car in Opa-Locka, Fl. That's in Miami-Dade County. The camera caught her daughter driving through the light. It's a fact Brenda doesn't dispute.
 
"I took the responsibility because I seen it on there," she said. "It did happen."
 
When she sent off the check, it was too much. So she's been trying to get her money back. But she's getting the run-around from both the police department and the red light ticket company, on who should be refunding her money and when she can expect it.
 
"It's not about money," she said. "It's about principle."
 
We put calls in with the Opa-Locka Police Department. A worker said they don't deal with the refunds.
 
So we started calling the red light camera company but haven't been able to get a human being on the other end, just a recording that says they don't discuss the tickets with anyone other than the offender. 
 
"There's a lot of people who could be overpaying and are owed money back and where's that money goin?" She said.
 
We will keep trying to get through to someone at this company to make sure Brenda gets her refund. We'll keep you posted.
 
Colleen Hogan, reporter
chogan@fox4now.com